Emotional Intelligence in Action
🕚 2 Hours (virtual); 4 Hours (In-Person)
“Emotional intelligence accounts for 90% of what sets high performers apart from peers with technical skills.” - Daniel Goleman
EQ sometimes gets overlooked because it’s labeled as a soft skill, but rapid technology change has made only made high emotional intelligence more crucial for thriving in changing environments, empowering others, making thoughtful decisions, communicating effectively, & engaging colleagues. (Plus, high EQ elevates how quickly & effectively employees can boost their technical prowess, too).
Emotional intelligence influences how people self-assess their feelings & emotions, as well as how they adapt their behavior intentionally with that knowledge. It is also an indicator of how well people understand their social environment & use social skills to build relationships or maintain self-motivation.
In this session, managers will learn the importance of emotional intelligence, explore the five dimensions that define it, & gain actionable strategies to strengthen their EQ on a daily basis. This session makes emotional intelligence tangible by demonstrating how it enhances teamwork, drives motivation, builds organizational trust & develops people beyond their technical skillset.
Protocol Outcomes
The five dimensions of Emotional Intelligence (EQ) & how they impact leadership capability & efficacy
How to build self-awareness, emotional regulation, & empathy to boost resilience & intentional, values-aligned behavior
How to adapt personal behavior in real-world leadership scenarios
Approaches to coach & foster emotionally intelligent behavior for teams
In this session, Managers will explore:
Recognize their own strengths & weaknesses, & utilize EQ tools to manage their emotions
Lead with empathy & authenticity through change & challenge
Cultivate emotionally intelligent teams for impact & outcomes
Afterward, they’ll have the confidence to:
WHAT YOU GET
The Middle Manager Protocol™ is more than a training program, it’s a transformational journey.
Live in-person & virtual workshops: Kickoff + 4 quarterly workshops led by expert facilitators, with real-time feedback & interactive practice.
Personalized options: Choose modules tailored to your culture, goals & leadership priorities - no one-size-fits-all here!
Ongoing coaching & peer pods: Group coaching & small peer pod cohorts keep momentum & learning going between workshops.
Measured growth: Assessments at the beginning, midpoint & end to track development & prove impact.
Protocol Modules
✔️ Accountability That Drives Results
✔️ Clear & Courageous Communication
✔️ Building Unshakable Trust
✔️ Influence & Collaboration Across Boundaries
✔️ Delegation with Ownership
✔️ Coaching for Growth
✔️ Emotional Intelligence in Action
✔️ Leading Change with Confidence
✔️ Smart Decision-Making & Problem-Solving
✔️ Time & Energy Mastery
✔️ Culture Carrier & Belonging Builder
✔️ From Peer to Leader: The Identity Shift