THE PERK - CASE STUDY

GE HealthCare, building next level leaders.

Focus on building confident, compassionate leaders, & developing high-trust teams takes innovative, world-renowned healthcare company to the next level.

The Challenge

GE HealthCare has a long-standing reputation of building great leaders, but they were ready to take things to the next level. The organization had shifted many of their traditional style learning programs toward technical skills such as “lean manufacturing,” but not holistic leadership.

When it comes to leadership, GE HealthCare doesn’t believe that there is only one way to lead. They wanted to provide a Leadership Coaching program that would help their leaders discover & define who they uniquely want to be as leaders, & develop next level leadership skills, while still aligning with their corporate leadership behaviors.

With over 45,000 employees spread around the world, it's challenging to build connections between teams, & silos inevitably form. Not only that, but it's challenging to find time to get a single team on the same page with each member of the group moving at full speed to hit quarterly goals.

As a leading global medical technology, pharmaceutical diagnostics, & digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications & services, supported by its Edison intelligence platform. They are committed to fostering an inclusive culture of respect, transparency, & unyielding integrity.

The Perk Solution

To level up their Supply Chain, Lean, & Business Team Leaders, GE HealthCare decided to partner with The Perk & offer a next level Custom Leadership Development Program.

Using four of their core services, The Perk created & implemented the Discover & Define Your Leadership Brand Coaching + Training Program. In this program, GE HealthCare Leaders celebrate & scale the powerful elements of their leadership, while also digging deep to gain clarity on the behaviors & mindsets they want to develop to increase their leadership confidence, effectiveness, & impact. Through the program, the leaders are also trained on the skills great leaders need NOW: communication, coaching, & employee wellbeing skills.

GE HealthCare’s 6-month Custom Leadership Development Program:

What GE HealthCare loves about this program is that it’s very tailored to the individual & they get to determine the areas they want to grow & develop. The individual coaching meets people where they are at, while the team coaching sessions break down silos & help build cross-functional trust, connection, & collaboration. As one HR Executive noted, they are “thrilled to have a program that focuses on & develops our leaders as whole, holistic individuals.”

GE HealthCare also loves The Perk coaches they work with. They said the coaches are extremely intentional, focused, present, & have sincerity in everything they do. One participant even shared: “Everyone deserves to have someone love them as much as Leah [a Perk coach] loves us!”

The Results

Since implementing this program in 2020, GE HealthCare has expanded it to additional cohorts, as well as additional locations, for other leaders in their organization. At the time of this Case Study, 60% of the leaders who participated in this Leadership Coaching + Training Program had been promoted within 6 months of program completion. They are expanding the Coaching + Training Program to additional departments as management has seen the positive effects this program has had on their leaders as individuals, their teams, & the overall company culture.

CLARITY

CONFIDENCE

FULFILLMENT

“I have absolutely loved this coaching program. It’s been the best mechanism for me to become more self-aware & look at myself & how I am as a leader, & what I can do to improve. Sometimes improvements aren’t only in interactions with others, but in yourself, & that’s been very eye-opening for me.”

Through this program, participants became more aware of their leadership gaps & took actionable steps to work towards strengthening those skills. One of GE HealthCare’s HR Partners shared: “It’s not like every standard program. There is an element of excitement, general positivity, & confetti!” The program participants learned from other high-performers on their team & connected with them on a deeper level. They learned the challenges they faced were not just their own, but that everyone faced them on some level. Silos were broken down & trust was built.

Participants shared that the 1:1 Leadership Coaching portion of the program is the perfect opportunity to get “unstuck.” GE HealthCare leaders shared that in this Coaching + Training Program you are not just in, going through the motions, & out. It’s a blend of being pushed outside of your comfort zone, gaining new confidence in yourself & your skills, freeing yourself from corporate worries out of your control, & being held accountable to your goals.

The Future with The Perk

GE HealthCare is an extraordinary place to be for those who embrace challenges, jump on opportunities, & believe in continuous learning & improvement. Working with The Perk is just one of the many ways this company shows how they invest in their employees, demonstrate that they care about them personally & professionally, & encourage them to make the most of every opportunity.

“The most impactful part of this coaching program has been the focus on assessing & improving my leadership style. I was not doing this prior to the start of the coaching, now it’s becoming something I think about every day. What’s the impact of the thing I do/say & how can I do better?”

With the Discover & Define Your Leadership Brand Coaching + Training Program, GE HealthCare continues to invest in their leaders as they rise to build extraordinary teams, accomplish incredible results, & elevate their impact within the organization & externally in their communities.

GE HealthCare plans to continue & expand this program to other locations & departments. In addition, they have added on additional Team Strategy, Trust, & Culture workshops for individual teams. The future partnership of GE HealthCare & The Perk looks bright, cheery, & full of confetti! Watch out as they work together to take GE’s leadership & culture to an even higher level!